Employee Engagement: What Is It?

The idea of employee engagement in human resources (HR) refers to how enthusiastic and committed an employee is about their work. Employees that are engaged feel that their efforts matter and are concerned about both the company’s performance and their job. An engaged worker is motivated by more than just a wage and may see their own happiness as a direct result of their output and a crucial component of their organization’s success.

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Comprehensive Knowledge of Employee Engagement

Since that employee engagement is directly related to work happiness and morale, it may be quite important to a business’s success. An essential component of developing and sustaining employee engagement is communication. Employee engagement increases the likelihood of improved performance and productivity. They frequently show a stronger dedication to the principles and objectives of an organization.

Employers have a variety of options for fostering employee engagement, such as setting clear goals, rewarding and promoting exceptional work, updating staff on corporate success, and giving frequent feedback. Other tactics include attempting to instill a sense of worth and respect in staff members as well as a sense that their opinions are being acknowledged and comprehended. Employees that are engaged feel that they have been given the keys to their company’s success, that their job matters, and that their managers support and value them.

Since the 1990s, employee engagement has been seen as a component of management theory, and in the 2000s, it gained widespread acceptance. Employee involvement has a few critics, primarily because of how hard it is to quantify, but research has shown a clear correlation between it and a company’s financial stability and success.

Employees that are emotionally invested in their work and organization are more likely to be goal-oriented and have a strong emotional bond with them. Although businesses may define employee engagement in accordance with their own requirements, an engaged employee often possesses the following traits:

They are willing to perform their job and are aware of their position in it.

They are industrious and devoted to their job.

They are driven to strive for their organization’s success because they understand what success entails and how to achieve it.

They are driven to provide excellent work because they have a strong emotional and rational bond with their company.

Three key actions indicate their level of emotional and intellectual attachment to their employer, according to outsourcing firm Aon Hewitt: Say (a worker who often gives a good review of their employer to customers, coworkers, and job seekers); Stay (a worker who, in spite of having alternative options, feels strongly that they should stay with a company); Strive refers to an employee’s additional effort made to further the success of their firm.

Employee Engagement as an Example

Concerned about the high rate of accidents at its Fremont auto assembly facility, Tesla, Inc. (TSLA) implemented a more open line of communication as a method for employee engagement to increase safety. In order to do this, Elon Musk, the CEO and co-founder of the electric vehicle manufacturer, informed staff members that he needed to know about every injury sustained so he could determine what steps needed to be taken to stop such incidents from happening again.

In order to identify areas where safety might be improved, Musk even carries out the same procedure with wounded workers on the production line. According to a corporate blog post, this staff engagement program resulted in a more than 50% decrease in worker-harmed events in 2019 compared to 2018.